Return policy for Vossabia

At Vossabia, we are committed to providing our customers with high-quality natural skin care products that deliver the results they expect. If you are not completely satisfied with your purchase, we offer a simple and convenient return system.

Our very special guarantee

Get our products shipped to your home, try them for 30 days. If you're not satisfied, you get all your money back for the product, no questions asked.

It would be nice if you marked your name and order number so we know whose return it is.

Please note that we cannot refund original shipping costs or cover the costs of return shipping.

Our satisfaction guarantee only applies to orders placed in the online store.

Contact us

If you have any questions about our return policy, or need assistance with a return, please feel free to contact us at [email protected] . Our customer service team is available to assist you Monday through Friday, 8:00 AM - 4:00 PM CET.

How it works

Send us an email

[email protected]

Send us
the return

Get a new product, store credit
or refund

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Since 2004 we have helped 1000s of people

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