Terms of service

The agreement consists of these terms of sale, information provided in the order solution and any separately agreed terms. In the event of any conflict between the information, what has been specifically agreed between the parties takes precedence, unless it conflicts with mandatory legislation.

The agreement will also be supplemented by relevant legal provisions that regulate the purchase of goods between traders and consumers.

The seller is Vossabia AS, Vætesvegen 92, 5708 Voss , [email protected] , mobile 99792998 , organization number 929 941 853 , and is hereinafter referred to as the seller/seller.

The stated price for the goods and services is the total price the buyer shall pay. This price includes all taxes and additional costs. Additional costs that the seller has not informed about before the purchase shall not be borne by the buyer.

The agreement is binding on both parties once the buyer has sent their order to the seller.

However, the agreement is not binding if there has been a typing or typing error in the seller's offer in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.

The seller may demand payment for the item from the time it is shipped from the seller to the buyer.

If the buyer uses a credit or debit card to pay, the seller can reserve the purchase price on the card when ordering. The card will be charged the same day the item is shipped.

When paying by invoice, the invoice to the buyer is issued upon shipment of the goods. The payment deadline is stated on the invoice and is a minimum of 14 days from receipt.

Buyers under the age of 18 cannot pay with a subsequent invoice.

If there is a defect in the goods, the buyer must, within a reasonable time after it was discovered or should have been discovered, notify the seller that he or she will claim the defect. The buyer has always made a complaint in time if this occurs within 2 months from the time the defect was discovered or should have been discovered. Complaints can be made no later than two years after the buyer took over the goods. If the goods or parts of them are intended to last significantly longer than two years, the complaint period is five years.

If the item has a defect and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in the Consumer Purchase Act, Chapter 6, depending on the circumstances , withhold the purchase price , choose between correction and replacement , demand a price reduction , demand the agreement be terminated and/or demand compensation from the seller.

Complaints to the seller should be made in writing.

Correction or resubmission

The buyer can choose between demanding the defect be rectified or delivery of equivalent goods. The seller may, however, oppose the buyer's claim if the implementation of the claim is impossible or causes the seller unreasonable costs. Rectification or replacement shall be carried out within a reasonable time. The seller is not entitled to make more than two attempts to remedy the same defect.

Price reduction

The buyer may demand an appropriate price reduction if the goods are not repaired or replaced. This means that the ratio between the reduced and the agreed price corresponds to the ratio between the value of the goods in their defective and contractual condition. If special reasons justify it, the price reduction may instead be set equal to the significance of the defect for the buyer.

Raising

If the goods are not corrected or replaced, the buyer may also cancel the purchase when the defect is not insignificant.

If the buyer does not pay or fulfill the other obligations under the agreement or the law, and this is not due to the seller or circumstances on the seller's part, the seller may, in accordance with the rules in the Consumer Purchase Act, Chapter 9, depending on the circumstances, withhold the goods , demand fulfillment of the agreement, demand the agreement be terminated and demand compensation from the buyer. The seller may also, depending on the circumstances, demand interest for late payment, collection fees and a reasonable fee for uncollected goods .

Fulfillment

The seller can maintain the purchase and demand that the buyer pay the purchase price. If the item is not delivered, the seller loses his right if he waits an unreasonable amount of time to file the claim.

Raising

The seller may terminate the agreement if there is a material default on payment or other material breach by the buyer. However, the seller may not terminate if the full purchase price has been paid. If the seller sets a reasonable additional deadline for fulfillment and the buyer does not pay within this deadline, the seller may terminate the purchase.

Interest in case of late payment/collection fee

If the buyer does not pay the purchase price in accordance with the agreement, the seller may claim interest on the purchase price under the Late Payment Interest Act. In the event of non-payment, the claim may, after prior notice, be sent to The buyer may then be held liable for fees under the Collection Act.

Fee for uncollected, non-prepaid items

If the buyer fails to collect unpaid goods, the seller may charge the buyer a fee. The fee shall not exceed the seller's actual expenses for delivering the goods to the buyer. Such a fee may not be charged to buyers under the age of 18.

A warranty provided by the seller or manufacturer gives the buyer rights in addition to those the buyer already has under mandatory legislation. A warranty therefore does not imply any limitations on the buyer's right to make complaints and claims in the event of delay or defects under clauses 9 and 10.